Shipping Policy
Effective Date: August 17, 2025
Contact: Kortascollection001@gmail.com
At Kortas Shop, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.
1. Delivery Locations
We currently ship across India.
International shipping is not available at this time.
2. Processing Time
Orders are processed within 1–3 business days of receiving payment.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery time is 3–7 business days, depending on your location.
Delays may occur during peak seasons, festivals, or unforeseen logistics issues.
4. Shipping Charges
Free shipping may be available on select products or above a minimum order value (if applicable).
Standard shipping charges (if any) will be calculated and shown at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through the courier partner’s website.
6. Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate.
If a delivery fails due to an incorrect address or unavailable recipient, re-delivery charges (if any) may apply.
7. Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery at kortascollection001@gmail.com with clear photos and order details.
